How to Choose a Lawn Care Company: 8 Questions to Ask Before You Hire

how to choose a lawn care company

Ever get overwhelmed by Yelp?

There are a lot of options for anyone hiring a lawn care or landscaping service. After browsing for a while, the pages start to blur together. Once you’ve found a few companies that look good, how will you be able to figure out which one is the best?

All it takes are some strategic questions.

We’ll show you how to choose a lawn care company that’s qualified, responsible, and communicative. The answers to the questions below will quickly help you separate the best lawn care service from the rest.

Wondering How to Choose a Lawn Care Company? Ask These Questions

1. What Services Do You Offer?

No two yards need exactly the same attention. Your lawn care company should be able to tailor its services depending on several factors, including:

  • The type of grass, plants, and flowers you have
  • The size of your yard
  • How much sun or shade your yard gets
  • The type of irrigation system you use

For example, on many Sun Power Lawn Care job sites we use mulch installation, weed control, leaf removal, and more in harmony with our mowing service. That way, the property looks beautiful from every angle, while each plant gets the attention it needs to stay healthy and grow.

2. Can You Tell Me Your Best Practices?

This is a quick hack to identify the qualified professionals versus the “mow and go” companies. Your lawn care company should be able to tell you, for instance, that they keep grass mowed high to support root systems, or that they alternate mowing patterns to reduce compaction.

Along the same lines, it’s a good idea to ask what type of training their staff goes through.

3. Do You Use Gas-Powered Equipment?

Lawn care and landscaping are some of the most notoriously polluting industries. Gas-powered mowers and other equipment reduce air quality, disturb local habitats, and send gasoline runoff into local waterways.

Some businesses like Sun Power Lawn Care are changing that by using solar-powered and electric-powered equipment. These tools don’t use gasoline and are much quieter than gas-powered equivalents.

Not only will this reduce pollutants in your community, but it will also create a healthier, more peaceful environment around your home.

4. What Are Your Payment Options?

Look for a lawn care company that offers convenient payment options for you to choose from. If you’re on a regular lawn service, you’ll want an automatic payment so that you don’t have to think about it every month.

5. How Do You Communicate with Customers?

There will be several occasions to reach out to your lawn care team, whether it’s rescheduling a service, giving them feedback, or asking for their advice on a landscaping project. The last thing you want is to be left hanging.

Your lawn care service should have multiple methods for you to get in touch, including at least a phone number and email address. Sun Power Lawn Care has a dedicated client communication platform that also includes your schedule, payment information, and more, so everything you need is in one place.

6. What Is Your Policy Regarding Customer Dissatisfaction?

Even the most skilled lawn care team in the world can make mistakes. Before you hire, it’s crucial to ensure that problems won’t be left totally in your hands. Look for a team that promises a 100% satisfaction guarantee, meaning they will resolve anything that you’re unsatisfied with, quickly and for free.

7. Are You Licensed and Insured?

Let’s say a rock shoots out from under your lawn team’s mower and injures someone walking past your property. Will you be liable?

Only hire a lawn care professional that can prove they are fully licensed and insured, so you’re both financially and legally protected in the case of accidents.

8. Do You Belong to Any Professional Organizations?

This question is a great way to identify well-respected, community-focused companies. You can also ask what referral partners they have (such as irrigation installation or lawn fertilization companies). Here in Gainesville, Sun Power Lawn Care belongs to BNI Green Machine and has numerous referral partners including McCall Service for pest treatment, Shade Shifters for tree trimming or removal, and others.

These types of professional connections indicate that the company is committed to accountability. Plus, you can rest easy that you’re supporting the health of your local business community.


Need a qualified lawn care professional? Contact Sun Power Lawn Care for a free quote.

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